Cookie policy

1.

Information about cookies

Following the entry into force of the relevant amendment to the “Information Society Services Act” (LSSICE) established by Royal Decree 13/2012, express consent must be obtained from the user of any website that uses non-essential cookies before they browse it.

2.

What are cookies?

Cookies and other similar technologies such as local “shared objects”, “flash cookies” or pixels are tools used by web servers to store and retrieve information about their visitors, as well as to ensure the site works correctly.

The use of these tools allows the web server to remember certain data about the user, such as their preferences for how that server’s pages are displayed, username and password, products they are most interested in, etc.

3.

Cookies covered by the regulations and exempted cookies

According to EU directive, the cookies that require the user’s informed consent are analytics cookies and advertising and affiliate cookies, while technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the user are exempt.

4.

What types of cookies are there?

Analytics cookies	collect information about how the website is used.
Social cookies	those necessary for external social networks.
Affiliate cookies	allow tracking of visits from other websites with which the website has an affiliate agreement (affiliate companies).
Advertising and behavioural cookies	collect information about the user's personal preferences and choices (retargeting).
Technical and functional cookies	strictly necessary for use of the website and for the provision of the contracted service.

5.

List and description of the cookies we use on the website

The table below sets out, in summary form, the cookies we use on our website:

Type	Name	Information	Expiry	Owner	Link
Functional	ASP.NET_SessionId	User session	Session	Own
Functional	__RequestVerificationToken	CSRF attack prevention	Session	Own
Functional	raw_country	User's country	Session	Own
Functional	raw_continent	User's continent	Session	Own
Functional	langpref	User's language	19/01/2038	Own
Functional	lang_established	Setting of the user's language	19/01/2038	Own
Functional	pwa_installed	Installed desktop access	30 (No) - 365 (Yes) days	Own
Functional	.AspNet.ApplicationCookie	User identity	Session	Own
Functional	api_token	Connection with APIs	24 hours	Own
Functional	tmc_token	Connection with TMC	24 hours	Own
Functional	Sentry cookies	Error management		Third party	Link
Functional	Cloudflare cookies	Security		Third party	Link
Functional	cf_clearance	User verification (Captcha)	Session	Third party	Link
Functional	Smartsupp cookies	Support chat		Third party	Link
Analytics	Google cookies	Tracking		Third party	Link
Analytics	Facebook cookies	Tracking		Third party	Link

6.

Some pages on our websites allow you to share our content on social networks such as Facebook, Twitter, Google, etc. We sometimes embed videos from sites such as YouTube. These websites set their own cookies, which we do not control. You may wish to check their websites to find out more about their cookie policy.

More information on social network cookies:

7.

Chrome

Select the Tools icon
Click Settings.
Click Show Advanced Options.
In the “Privacy” section, click Content settings » Delete cookies: Click All cookies and site data… » Do not allow sites to save cookies.
Click Clear browsing data (empty the Cache).
Close and restart the browser.

For more information about Chrome click here.

Internet Explorer. Version 11

Select Tools | Internet Options.
Click the General tab.
In the “Browsing history” section, click Delete browsing history on exit.
Select Delete files.
Select Delete cookies.
Click Delete.
Click OK.
Close and restart the browser.

For more information about Internet Explorer click here.

Firefox. Version 18

Select Firefox | History | Clear Recent History.
Next to “Details”, click the down arrow.
Select the following checkboxes: Cookies, Cache, Active Logins
Using the “Time range to clear” drop-down menu, select Everything.
Click Clear Now.
Close and restart the browser. You can accept or reject cookies individually in Firefox Preferences, in the History section available under Tools > Options > Privacy.

For more information about Mozilla Firefox click here.

Safari Version 5.1

Select the Safari icon / Edit | Reset Safari.
Select the following checkboxes: Clear history, Remove all website data.
Click Reset.
Close and restart the browser.

For more information about Safari click here.

Opera

Options » Advanced » Cookies. The cookie options control how Opera handles them and therefore whether they are accepted or rejected.

For more information about Opera click here.

Other browsers: Please consult the documentation for the browser you have installed.

8.

Information about international data transfers made by openhealthcare

OPENHEALTHCARE does not carry out international transfers to third countries.
In the case of third parties, you can find out about any transfers to third countries made by the third parties identified in this cookie policy in their respective policies (see third-party cookie policy link in the table).

9.

Profiling

OPENHEALTHCARE does not carry out profiling.

10.

We refer you to the OPENHEALTHCARE Privacy Policy.